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How to Write a Business Plan in Kenya (Simple Template You Can Copy)
A business plan is a short document that shows what you will sell, to whom, and how the money works. Banks, SACCOs and funds often ask for one, but its biggest use is for you: it forces you to find the weak spots before they cost you money. For a small business, three to five pages is enough.
Who asks for a business plan?
- Banks, SACCOs and microfinance lenders when you apply for a business loan.
- Government and donor funds, which often require training and a plan with the application.
- Investors and partners, who want to see that you understand your numbers.
- You, to decide whether the idea is worth your savings.
Requirements differ by lender, so ask what format they want before you write.
The eight sections
Use these headings. Keep each section short and specific.
1. Summary
One paragraph at the top: what you sell, who buys it, how much you need and what you will do with it. Write this last, even though it comes first.
2. The problem and your solution
What problem do your customers have, and how does your product or service solve it better, cheaper or faster than what they use now?
3. Your customers
Who exactly will buy? Give age, location, income level and how they currently buy. "Everyone" is not an answer. Name the first 20 customers you can reach.
4. Competitors
List three businesses already selling something similar nearby or online. Note their prices and what customers complain about. Then say what you will do differently.
5. Marketing and sales
How will customers find you and how will they pay? Name the channels you will use, such as WhatsApp, Facebook, referrals or a stall, and what you will spend on each one every month.
6. Operations
Where will you work, who does what, which suppliers you will use and what equipment you need. Include licences and registration.
7. The money
Start-up costs, monthly costs, prices, expected sales and profit. This is the section lenders read first.
8. Risks
Name the three biggest risks, such as price rises, late-paying customers or a lost supplier, and what you will do about each.
A simple cash-flow example
Here is a small example for a lunch delivery business with 20 customers a day. The figures are only an illustration, so replace them with your own.
| Item | Per month (KES) |
|---|---|
| Sales: 20 plates × KES 250 × 26 days | 130,000 |
| Food and gas (about 60% of sales) | 78,000 |
| Packaging and delivery | 9,000 |
| Helper | 15,000 |
| Airtime, licence and other | 4,000 |
| Profit before your own pay | 24,000 |
Then ask the questions a lender will: what happens if sales fall by a quarter? What if food prices rise by 10%? If the business still survives, the plan is strong. If it fails at the first change, fix the plan before you borrow.
Start-up costs
List what you must buy once, such as equipment, a first stock, registration and deposits, and add a cushion for the first two or three months of costs. Many small businesses fail because they run out of cash before customers arrive, not because the idea was poor.
Tips that make a plan believable
- Use real numbers. Quote suppliers and ask a competitor's customers what they pay.
- Be modest with sales. Lenders distrust plans that grow 300% in a year.
- Show your own contribution. Lenders want to see that you have put in savings or stock.
- Keep it plain. Short sentences and a clear table beat long pages.
- Update it. Review it every quarter and compare the plan with what really happened.
Using AI to help
An AI assistant can organise your notes and tidy your wording. Give it your real figures and check every number it returns. See our ChatGPT prompts guide for how to give it enough context, and never paste customers' personal details.
After the plan
- Test the idea with small, real orders. Read how to start with little capital.
- Register the business and get a KRA PIN. See how to register and file your returns.
- Open a business account and a till so the income is on record.
Need a second pair of eyes on your plan?
Solways helps Kenyan businesses sharpen their strategy and plan their marketing. Book a consultation and we will go through it with you.
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